Responsible Gaming

Gaming Should Be Entertainment

At O'Neill and Associates, we believe online casino gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or replace employment. If you find yourself relying on gambling for income or stress relief, please seek help immediately.

Age Verification

All players must be at least 18 years of age or the legal gambling age in New Zealand, whichever is applicable. We are committed to preventing underage gambling and comply with all New Zealand Department of Internal Affairs regulations. If you are under the legal age to gamble, please do not participate.

Warning Signs of Problem Gambling

If you recognise any of the following behaviours in yourself or someone you know, problem gambling may be an issue:

• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about time and money spent
• Gambling with money needed for essential expenses (rent, bills, food)
• Feeling anxious or irritable when unable to gamble
• Neglecting family, work, or social obligations due to gambling
• Borrowing money or accumulating debt to fund gambling
• Unable to control or reduce gambling despite wanting to
• Gambling to escape problems or negative emotions
• Friends or family expressing concern about your gambling
• Experiencing mood swings linked to gambling wins and losses

Self-Help Tools & Safer Gaming Features

Most reputable online casinos offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount of losses you're willing to accept in a given period
• Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
• Time-Out Periods: Take a break from gambling for a set duration

We encourage you to use these features proactively to maintain control over your gaming.

Support Organisations & Resources

If you or someone you know needs help with problem gambling, please contact one of these organisations:

New Zealand

• Problem Gambling Foundation – Free and confidential support
  www.pgf.nz | Phone: 0800 664 262
• Gambling Helpline – National free helpline
  Phone: 0800 654 655 (available 24/7)

International Resources

• GamCare (UK) – www.gamcare.org.uk
• GamStop (UK) – www.gamstop.co.uk
• Gambling Help Online (Australia) – www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada) – www.responsiblegambling.org
• National Council on Problem Gambling (USA) – www.ncpgambling.org

If You Need Help

If you're struggling with gambling, please reach out to one of the organisations listed above. Help is available, confidential, and free. There is no shame in seeking support—taking action is a sign of strength.

Remember: You are not alone, and recovery is possible. Contact the Problem Gambling Foundation at 0800 664 262 or visit www.pgf.nz today.